Shipping policy

1. Order Processing & Fulfillment

• Processing Time: Most orders are processed within 1–2 business days.
• Business Hours: 8.00 A.M. - 6.00 P.M. Monday through Saturdays, excluding major holidays.

2. Shipping Rates & Methods

• Free Shipping: We offer free shipping on orders worth ₦200,000 & above.
• Standard Rates: Flat rates for standard shipping often range from approximately. You will see the shipping cost by various logistics company at the checkout page. Make your selection.
• Delivery Estimates:
  • Standard: 5–7 business days.
  • Expedited: 1–3 business days.

3. International Shipping & Compliance

•  International shipping is determined by the location of the customer. Please, contact us if you need international shipping.

4. Returns & Damaged Goods

• Unopened Items: Contact us before returning any products. If your product is approved for return we will provide you with information on how to return it.
• Damaged Shipments: Reports of damaged items must be made within 48 hours to qualify for a replacement.

5. Important Disclaimers

• Address Accuracy: Please, always ensure the address you provide is accurate to avoid unnecessary delays or loss of your order.
• Inventory Issues: If an item is on backorder, the entire order may be held until all items are in stock.